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About
Us
What/Who
is Eagle's Lair & Web Services, Inc.?
Eagle's Lair & Web Services, Inc. is an experienced web hosting and design company
that's geared towards providing you with a simplified online presence
to meet your complex business and personal information technology
needs. We've taken the first step for you of investing in expensive
hardware/software as well as developing an excellent technical
staff so that your web experiences can be easily manageable, inexpensive
and enjoyable. We currently offer hosting on a vast scale from
personal, home business and even large corporate e-commerce sites.
No job is ever too big or too small and we always guarantee excellent
support from our Information Technology Professionals.
What
sort of connection makes up the Eagle's Lair & Web Services, Inc. Backbone?
We're so dedicated to increased bandwidth, speed, and satisfaction
that independent cables run to our servers directly from the Headquarters
NOC to all three carriers' points of presence. These lines can
handle the bandwidth of a T3 or an OC3 with DWDM. Plus, they handle
several times the bandwidth of a basic OC3. Whatever your bandwidth
needs may be, Eagle's Lair & Web Services, Inc. has the capacity to meet them.
What
type of Customer Service does Eagle's Lair & Web Services, Inc. offer?
The Eagle's Lair & Web Services, Inc. Team takes great pride in its customer
service by offering its clients free assistance with establishing
their online presence. Although our User Friendly Interface greatly
simplifies the task of web development, our professionals still
remain on call electronically 24/7. At any time you can email
us or fill out a customer support ticket with your contact information
and problem/concern. We even offer assistance over the telephone
for any difficult issue that may arise; simply fill out a ticket
on our contact page/control panel and include you're telephone
number along with a preferred time for us to contact you. Eagle's Lair & Web Services, Inc. is customer driven and guarantees a prompt response.
How
do I know Eagle's Lair & Web Services, Inc. will remain in the Web Hosting Business?
As the Information Technology industry continues to grow we will
remain at the top for both Web Hosting and Development. Our satisfied
customers guarantee us continuous clientele, which rapidly continues
to increase each day. We've also got years of experience backing
our company as well as professionals standing by to answer the
needs of our clients. Eagle's Lair & Web Services, Inc. will remain here to assist
you in your journey through cyber space.
New Domain Registration
New
DOMAIN REGISTRATION?
We
currently offer Domain Registration for only $15.00 / year. This
gives you full rights to the domain name in the event that you
choose to host it yourself, or utilize another company for hosting.
At the end of the 1 year period you are responsible for paying
the yearly registration fees for your domain name for as long
as you'd like to keep it active. The cost for this is currently
$15.00/year.
Hosting
Plans
What's
included in your Standard Hosting Features?
Our Standard Features include:
Basic
Plan - $7.46
For only $7.46/month (2 year contract) you receive 100 MB Disk
Space, Unlimited POP3 Email Addresses, and all of our Standard
Features.
Starter
Plan - $11.96
For only $11.96/month (2 year contract) you receive 200 MB Disk
Space, Unlimited POP3 Email Addresses, and all of our Standard
Features.
Economy
Plan - $16.46
For only $16.46/month (2 year contract) you receive 300 MB Disk
Space, Unlimited POP3 Email Addresses, and all of our Standard
Features.
Professional
Plan
- $28.46
For
only $28.46/month (2 year contract) you receive 400 MB Disk Space,
Unlimited POP3 Email Addresses, and all of our Standard
Features.
E-Commerce
Plan - $37.46
For only $37.46/month (2 year contract)
you receive 500 MB Disk Space, Unlimited POP3 Email Addresses,
and all of our Standard
Features
Steps
For Getting Started
What
do I have to do to get started?
Getting started has never been easier, simply click on the order
button at the hosting
page and fill out the form with your info. We simply need some
basic information from you such as name, hosting plan of choice,
billing arrangements and then we'll take care of the rest. Your
account will be developed within 15 minutes and a welcome email
will arrive to you within an hour with all the necessary information
you need to begin developing your site immediately. Our professionals
will handle the rigorous hardware/software configuration so that
you can enjoy managing your new online presence.
How will I be
billed?
Eagle's Lair & Web Services, Inc. offers four
options for your automated billing. Your account will automatically
be billed from any major credit card of your choice (Visa, MasterCard)
either monthly, quarterly (every 3 months), semi-annually (every 6 months), annually (once
a year), or for the greatest discount, once every 2 years.
Is there a setup
charge?
There is currently a one-time setup
charge for any of our packages.
How
long until my account is completely setup and accessible?
On average we usually have accounts
setup within 15 minutes from the moment you submit your
order (this holds true 24/7 regardless of when you order). Upon
successful completion/validation of your order you will receive
an email with the necessary information to login and begin working
on your site. This email usually takes about an hour to
arrive and includes your user name, password, FTP information
(you can begin uploading immediately), IP address and special
welcome from our Team. Everything you need to begin will be in
the email message that you receive (please print a copy for you
records). Domain name users will be supplied with a temporary
URL that will allow them to work on their site until the Domain
registration/transfer is complete.
When can I access
my web site via the Control Panel FTP/POP?
You can literally access your web
site via your Control Panel 24/7 from anywhere around the world.
All you need is a computer with an active internet connection
and a browser.
Does Rose Entertainment
Hosting offer Domain Registration?
Our Team now offers Domain Registration
so that we can serve as your one and only stop for all of your
online needs. Register you Domain today for only $15.00 per year.
Can I transfer
an existing domain to your servers?
Yes, it's actually a very easy
process. All you have to do is contact the Domain Registrar -
(person you registered the domain with) and provide them with
our server information. This is usually done online by filling
out a form that submits to the domain registrar with the proper
modification of your DNS information. - In short they change your
domains server information so it points to our servers.
Once you sign up for hosting you're emailed a welcome letter within
10-15 min, which gives you the server information along with the
necessary login information so you can get into your new web based
control panel.
How
is the Domain Registration Process Handled?
1.) If you've registered your domain
name through us and chosen us as your hosting company the process
is easy. Upon completing both the registration and hosting order
forms, it takes the DNS tables about 24-48 hours to complete the
registration and tie it in with our Primary and Secondary DNS.
2.) If you've registered your domain name through another registrar
but have wisely chosen us as your hosting solution we'll update
your information for free. However, you will still be responsible
for paying the domain registrar whatever registration fees that
are applicable. Upon completing the hosting order form ensure
that you checked the domain transfer box and provided us with
the Domain name that you'd like transferred to our DNS. It takes
the DNS tables about 24-48 hours to complete the registration
and tie it in with our Primary and Secondary DNS.
3.) If you've registered a Domain through us but don't want us
to host it, the DNS tables take about 24-48 hours to complete
the registration and tie it in with whatever Primary and Secondary
DNS you chose.
4.) If you've chosen us to host your site but have not registered
a Domain Name through us or any other registrar and choose not
to, your site will only be accessible by using its appropriate
IP Address that is sent to you via email.
When
can I use my domain name?
Upon successful registration/transfer of a domain name their is
a 24-48 hour update period. During this time the DNS tables worldwide
are updated to reflect your sites new location.
When
can I access my web site via the Control Panel FTP/POP?
You can literally access your web site via your Control Panel
24/7 from anywhere around the world. All you need is a computer
with an active internet connection and a browser.
How
do I transfer files to my web site?
By using your customized Control
Panel you can upload files from you computer onto your site. This
is done using your favorite browser. We also support web power
tools such as FrontPage so our clients are free to publish they're
sites with any supported FTP program.
Will
I have unlimited access to update my pages?
There's no limit on the amount of
File uploading you do or the time in which you do it, however
you cannot exceed your disk space amount that you order. You can
literally access your web site via your Control Panel 24/7 from
anywhere around the world. All you need is a computer with an
active internet connection and a browser.
Will
people be able to accessing my site with and without the "www"
in front of my domain?
Thanks to the Rose Entertainment Hosting
Technical staff you will be able to access your site either way.
They've developed our top of the line systems to handle your domain
name both with and without the "www".
Can
I setup subdomains?
For each new subdomain a separate hosting account must be purchased. There is no charge for Domain registration only for the new hosting account.
Can
I register additional domain names to point to a subdirectory
of my main domain?
Yes, you can register various domain
names to point to the exact same site, but they cannot point to
a different subdirectory. Any Domain Name that is parked on one of our servers will be charged a one-time $10.00 fee.
Can
I use my account for commercial purposes?
Many of our clients utilize us as
the backbone for their e-commerce site and our control panel even
comes with a shopping cart builder to assist you. Creating a website
for commercial use is not against our policy, however we will
not be held liable for any of your transactions or customer relations
as a result of you site transactions.
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